[Elphel-support] NC353 Cameras

[Rene Garcia]

Hello, 
Sending multiple emails to request support for the issue described below. Please add me to the list or provide technical support... where can I send the cameras for diagnostic?
Thank you,
René Garcia520-808-8789 

    On Friday, May 13, 2022, 07:16:06 AM MST, Rene Garcia <renegc1 at yahoo.com> wrote:  
 
 Good morning, any updates on this?


René


On Thursday, May 12, 2022, 14:41, Rene Garcia <renegc1 at yahoo.com> wrote:

Dear product support team, 
We are struggling to get the NEW cameras working and would like to get technical support. We just received the cameras and they are communicating (responding to the pings and showing the ports open as they should, screenshots below), but can load the website (192.168.0.9) or see any images. Could it be something like but software not loaded? We urgently need these cameras, your prompt response is appreciated.
We have teamviewer ready to go....




René Garcia520-808-8789





  
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