[Elphel-support] Elphel 333, strange colours

Andrey Filippov support-list at support.elphel.com
Wed Oct 12 00:10:06 PDT 2011


Karl,

we do not sell the 333 cameras anymore, so replacement (to the same 333)
will cost you just the shipping charges. We'll just need to make sure we
actually have some 333 left around before you ship yours

Andrey


On Wed, Oct 12, 2011 at 12:40 AM, Karl Hammar <karl at aspodata.se> wrote:

> Andrey:
> > How did the camera stop working?
> >
> > The problem might be in the connectors on the 30-conductor flex cable
> > between the camera system board and the sensor board - you may try to
> open
> > the camera and reconnect the cable.
>
> Good suggestion, I'll try that when I come by the camera, perhaps next
> week.
>
> > If that will not help - you may ship the
> > camera to us, we should have some replacement boards even as we do not
> make
> > the 333 model anymore.
>
> About what would such a replacement cost, if it is in the vincinity of
> a new camera we might consider a replacement instead.
>
> > On Thu, Sep 15, 2011 at 7:32 AM, Karl Hammar <karl at aspodata.se> wrote:
> >
> > >  Dear Sirs,
> > > as attachment shows the colours are wrong. Is the camera beyound help,
> > > or can I fix this in some ways?
> > >
> > > The system log (attached) don't seem to reveal any problems.
> > >
> > > Invoice no.: NC333-236
> > > Date: 2006-10-16
>
> Regards,
> /Karl Hammar
>
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