[Elphel-support] Procure LiveDVD for Elphel camera NC353L

[Oleg]

Jason,

Wait, let's try to troubleshoot the manual procedure first. Our new live-dvd
is being debugged before release. And it'll be available for downloading
after that.

Did you get the instructions I wrote yesterday?
http://www.mail-archive.com/support-list@support.elphel.com/msg01143.html
They are to be done from the Kubuntu SDK computer.

You said you couldn't locate the netboot command - could you please send me
the list of folders in "/home/elphel/" (file-browsing in kubuntu can be done
with "konqueror" or "dolphin").

Oleg

On 31 August 2011 04:40, Jason Chen <jianzhong_chen at agiltron.com.cn> wrote:

> **
>  Dear Olga S Filippova,
>
> The problem is that I cannot find the camera whatever using "Search camera"
> or netboot command with the Kubuntu SDK computor, the camera's IP is not
> accessable by any mode for now.
>
> If you don't provide me the Elphel LiveDVD, I will have to send back the
> camera to you to get your help on repairing of it.
>
> Any advice please let me know, thanks!
>
>
> Best Regards
> Jason Chen
>
>
> ------------------------------
> *发件人：* Jason Chen
> *发送时间：* 2011-08-30  17:57:33
> *收件人：* Elphel Sales | Olga Filippova
> *抄送：*
> *主题：* Re: Re: Procure LiveDVD for Elphel camera NC353L
>    Dear Olga S Filippova,
>
> I have gotten the SDK computer but I haven't found a tool that can restore
> the firmware for my NC353L camera. I think I still need a LiveDVD to boot up
> my computer and then to reflash the camera via a low level programming mode.
>
> Could you send me a Elphel LiveDVD ASAP?  Thanks!
>
>
> Best Regards
> Jason Chen
> ______________________________
> Agiltron Techmologies (Shenzhen)
>  Addr: 5nd Floor, Building 2, The #2 Industrial park, Zhuguang Rd #142,
> Nanshan, Shenzhen, 518057
>
> ------------------------------
> *发件人：* Elphel Sales | Olga Filippova
> *发送时间：* 2011-08-26  01:37:57
> *收件人：* Jason Chen
> *抄送：* Ye,Jianhui
> *主题：* Re: Procure LiveDVD for Elphel camera NC353L
>  Dear Jason,
> we have shipped to your company the NC353L camera Kit with the SDK
> computer. Do you have it?  There is everything pre-installed on the
> SDK computer needed for re-flashing / restore the camera.
> If you will have questions regarding re-flashing or anything else
> about working with the camera our technical team will be happy to help
> via our support mailing list: http://www3.elphel.com/list
>  Best Regards,
>  Olga S Filippova
> Elphel, Inc.
> 801.783.5555x107
> www.elphel.com
>   On Thu, Aug 25, 2011 at 4:28 AM, Jason Chen
> <jianzhong_chen at agiltron.com.cn> wrote:
> > Dear Sir,
> >
> > We bought an Elphel camera NC353L few weeks ago, however the camera no
> > longer works after an incorrect/incomplete reflashing action. We cannot
> > access the camera either by original default ip 192.168.0.9 or the ip
> > we finally modified, the orange LED can light on and the green LED can
> > flashes after several unpluging-pluging actions.
> >
>
> > Could you send us a Live DVD to rescue the camera's firmware by FeDex ? (Can
> > you accpet the payment for FeDex by cash on delivery?)
> >
> > Best Regards
> >
> > Jason Chen
> > Agiltron Technologies (Shenzhen)
> > Addr: 5nd Floor, Building 2, The #2 Industrial park, Zhuguang Rd #142,
> > Nanshan, Shenzhen, 518057
> >
> > www.agiltron.com
> >
>
> _______________________________________________
> Support-list mailing list
> Support-list at support.elphel.com
> http://support.elphel.com/mailman/listinfo/support-list_support.elphel.com
>
>
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