[Elphel-support] Two cameras need your kind help

[K. Al-Madani]

Hello Andrey,

Thank you very much for your help
I just noticed the three cameras model is NC353L (see attached)
I just want to make sure its the model you are talking about

In pod353 I reached this command stage:

cvs -d:pserver:anonymous at elphel.cvs.sourceforge.net:/cvsroot/elphel login

and it asked for a password (I tried pass, password)
Do you know the password?

Also I am wondering if you have a service for maintenance where I can send the three cameras by DHL so that you can service it

Because it seems really complicated and I am not that good

Thank you for your help, I appreciate it.

Khalid M.

________________________________
From: Elphel Support <support-list at support.elphel.com>
Sent: Monday, May 8, 2023 7:16 PM
To: K. Al-Madani <madina at live.com>; Elphel List <support-list at support.elphel.com>
Subject: Re: [Elphel-support] Two cameras need your kind help

Khalid,

I'll look into it. You may need older kubuntu version (I have 14.04 running with prof353)

We use prod353 software for reflashing ( https://wiki.elphel.com/wiki/Prod353) that does not require working camera - it uses low-level ROM of the processor . Seems the CVS installation still works as described there. Alternative source of mentioned 8.0 software - https://sourceforge.net/p/elphel/elphel353-8.0/ci/master/tree/

The ETRAX processor uses special Ethernet packet for initial boot. These packets may be blocked by some switches so it is better to avoid them. After the initial boot prod353 uses NFS to transfer firmware and write it to flash. It is very beneficial if you can connect serial port of the camera (https://wiki.elphel.com/wiki/10369, https://wiki.elphel.com/wiki/10369#J16_-_RS-232) using USB-to-serial adapter and use minicom to capture camera boot messages - even seemingly dead camera may output something meaningful. Minicom installation/configuration is similar to https://wiki.elphel.com/wiki/Using_minicom_to_connect_to_Elphel393_camera

To start testing/flashing process (prod353 will first try to boot over the network before flashing) you will need to put camera in special boot.mode. If it is older 10353 board version (rev D or earlier) that has a button below network connector, you need to press and hold the button before inserting network with power. You may release the button 2 seconds after the power is on. If the 10353 is rev E (no button) you need to repetitively connect/disconnect network connector 5 times or more with 1-2 seconds period and leave it connected after the last insertion.

Andrey





---- On Mon, 08 May 2023 09:24:04 -0600 K. Al-Madani <madina at live.com> wrote ---

Thank you so much Andrey for your reply.
Now I know why its not responding
I have three and really wish to experiment with them
Can you please tell me the page link for reflashing so that I start or the software you will try try to produce will do reflashing by it self?
Thank you very much for your help
Khalid M.


________________________________

From: Elphel Support <support-list at support.elphel.com<mailto:support-list at support.elphel.com>>
Sent: Monday, May 8, 2023 6:15 PM
To: K. Al-Madani <madina at live.com<mailto:madina at live.com>>
Subject: Re: [Elphel-support] Two cameras need your kind help

Khalid,

We still have software installed on one computer, I'll look how to reproduce it. Our experience shows that old cameras need reflashing, as over time flash memory looses some data.

Andrey



---- On Sun, 07 May 2023 01:40:02 -0600 K. Al-Madani <madina at live.com<mailto:madina at live.com>> wrote ---

Hello,

I bought many years ago two NC353L-369-HDD and one Hammer camera MNC354-2B-HDD

Around 11 years ago it came with your flash drive (like a credit card) with a bootable kubutnu linux

Now the  kubutnu linux is not working

Now I am retired and I want to experiment with them

Can you please guide me which page I can find the latest software for both cameras (better Windows OS) or linux

Thank you so much

Khalid M.
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