[Elphel-support] Help on possible faulty FPC cable [SEC=OFFICIAL]

[XIONG, Norman]

Dear Elphel support team,

We have a NC393 system, with two sensors connected by 450mm FPC cables. Ever since
we put the system together in last July, port 1 was unstable and lost connection every a few
weeks. Rebooting the system would get the port back. However, recently that port was
totally lost. We can't have it back by rebooting or reconnecting the camera to the cable.

We did a simple debugging by swapping sensors between the two FPC cables.  Both sensors
worked with port 0, and neither of them worked with port 1. So we presume the FPC cable
on port 1 is faulty. We didn't open up the box to check the connection between the cable and
the board. I am looking for advice on what I should do next. Shall I open up the box to check
the internal connection or shall I simply order another FPC cable from you? And Is the cable
fragile?

Thanks.


Regards,
Norman Xiong
Software Engineer (Scientific)
NSTLI Neutron Scattering
Tel
Email
Web
+61 2 9717 7008
nxi at ansto.gov.au<mailto:nxi at ansto.gov.au>
www.ansto.gov.au<http://www.ansto.gov.au/>
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OFFICIAL
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