[Elphel-support] Auto-discard notification

[Andrey Filippov]

William, sorry for accidental blacklisting instead of whitelisting. Fixed.

I use minicom, but any other terminal emulator should work too.

Is there any activity on the LEDs on the network connector?

Is the camera warm if you let it turned on for some time?

If there is a hardware problem, you can send it to us, we'll try to fix it.

Andrey


>Hi Andrey

>We have a 10369 Interface is there a certain software we can use to connect to serial?, its not working via putty we get no input or output from the camera

>Thanks

On Fri, Mar 23, 2018 at 5:15 PM, Elphel Support <support-list at support.elphel.com> wrote:
Hello William,

Do you have 10369 (interface) board in you camera? If yes, you can use serial console and see the IP.
If you know most of the IP, such as 192.168.0.??? you may try (with the camera turned on and had time to boot):

ping -b 192.168.0.0

You may also try using arp ( https://wiki.elphel.com/wiki/Network_configuration#ipsetd ), "Ethernet address" is equal to camera serial number available on the camera label.

It is also possible to perform network boot and/or reflash the camera firmware.

Andrey

---- On Thu, 22 Mar 2018 23:48:12 -0700 William Smith<william at profmap.com> wrote ---- 

To whom It may concern

Good day, Its William Smith from Professional Mobile Mapping we have a NC353L, we changed the IP Address of the camera and forgot what the IP was is there a way to change the IP or reset the camera.

Kind Regards
William


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 William Smith
Device Manager/ IT Technician
m: +27 73 371 7657
t: +27 18 468 1170
a: 36 Radloff Street Klerksdorp

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