[Elphel-support] Elphel 353 server

[Daniel Rouan]

Oleg,

I changed the cable with a spare one (for my application I had to buy longer
cables) but the result is the same.

By the way I'm doing the tests with one unique sensor (the other one is at another
place, far away) : is that a problem ? are the 3 connectors on the mux board  equivalent
to make the test ?

regards,

	Daniel

 
Le 9 févr. 2017 à 18:10, Oleg <support-list at support.elphel.com> a écrit :

> Daniel,
> 
> I see. Must be something wrong with either cables, sensor boards or a mux board (but it was detected and programmed) - the boards are usually more reliable than the cables.
> 
> If possible try to reconnect the long cables that connect the mux board (0353-00-08) and sensors (0353-00-15) - see the 3D model (cables not shown).
> First try the sensor side then the mux side. 
> 
> If that doesn't work - you might have to send us the camera. Contact sales at elphel.com for details.
> 
> Best regards,
> Oleg Dzhimiev
> Electronics Engineer
> phone: +1 801 783 5555 x124
> Elphel, Inc.

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