[Elphel-support] Elphel 353 no connection after RTSP interuption

[hugo]

Hello Andrey and Oleg,

I've sent you our Elphel camera several months ago because its network
chip burnt. Do you have replaced the chip? 
When can we expect to receive the camera?

Best Regards,

Hugo.

Le mardi 29 juillet 2014 à 09:56 -0700, support-list a écrit :
> Hugo, I've never seen such failure before, and such chips are rather immune to ESD, it is also connected through the transformer to the network connector, not directly. And the failure is definitely in the chip itself, not in the connection to the CPU.
> 
> I did not have the replacement chip, now our contract manufacturer is building more boards and are ordering components, we'll try to fix the board
> 
> Andrey
> ---- On Tue, 29 Jul 2014 03:19:45 -0700 hugo chauvet  wrote ---- 
> 
> >Hi Oleg,
> >
> >
> >Do you have any idea why the network chip burnt ?  
> >Please let us know when you send back the camera with the new network chip.
> >
> >
> >Regards,
> >
> >
> >Hugo.
> > 
> >
> >
> >2014-07-21 23:35 GMT+02:00 Oleg <support-list at support.elphel.com>:
> > Hi Hugo, 
> >
> >Sorry, it took me to long to answer.
> >Yes, we received the camera. 
> > The network chip on the system board doesn't work - burnt. It is possible to replace it.
> > 
> >
> >
> >Best regards,
> >Oleg Dzhimiev
> >Electronics Engineer
> >phone: +1 801 783 5555 x124
> > Elphel, Inc. 
> >
> >
> > 
> >
> >
> > _______________________________________________ 
> >Support-list mailing list 
> >Support-list at support.elphel.com 
> >http://support.elphel.com/mailman/listinfo/support-list_support.elphel.com 
> >
>